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A legal disclaimer

Shipping & Delivery Policy

 

Effective Date: September 1, 2026

 

Last Updated: September 1, 2026

 

At Conscious Athlete Academy, we offer physical merchandise (such as gear, uniforms, and apparel) as well as digital services (program registrations, camp enrollments, and event access) through our website, https://www.consciousathleteacademy.com.

 

This Shipping & Delivery Policy outlines how physical orders are fulfilled and shipped, as well as how event/program delivery is handled.

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1. Program & Registration Delivery (Digital Fulfillment)

 

All program registrations, camp sign-ups, player academy enrollments, and international tournament deposits are digital transactions:

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  • Confirmation: Upon completing registration on our Site, you will receive an immediate email confirmation containing your order summary, receipt, and program access details.

  • No Physical Shipping Required: Registration digital passes and program details do not require physical shipment. Please present your email confirmation or registered player name on the first day of training or camp.

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2. Physical Merchandise & Gear Fulfillment

 

For physical items purchased through our online store (such as uniforms, training kits, branded apparel, and accessories):

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A. In-Person Pick-Up / Field Distribution (Default Method)

 

To make receiving player gear as fast and convenient as possible:

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  • Training Field Distribution: Uniforms, player kits, and select gear ordered prior to the start of a camp, clinic, or season are typically distributed directly to athletes or parents in person on the first day of training.

  • Pick-Up Notification: If your order is marked for field pick-up, you will receive an email notification prior to the event confirming the pick-up location and schedule.

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B. Postal Shipping & Processing

 

When direct postal delivery is selected or required:

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  • Processing Time: Physical gear orders are processed within 2–5 business days (excluding weekends and holidays).

  • Custom & Pre-Order Apparel: Customized jerseys, personalized uniform sets, or pre-order team gear may require an extended lead time of 2–3 weeks for production before shipping. Any extended lead times will be noted on the product description page.

  • Standard Shipping Carriers: Orders are shipped using standard domestic carriers (USPS, UPS, or FedEx).

  • Shipping Rates: Standard shipping rates are calculated at checkout based on package weight and delivery location.

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3. Order Tracking

 

Once your physical merchandise order has been processed and shipped via postal carrier, you will receive a shipping confirmation email containing a tracking number. Please allow up to 24–48 hours for the carrier's tracking link to update.

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4. Shipping Delays & Missing Packages

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  • Carrier Delays: Conscious Athlete Academy is not responsible for shipping delays caused by carrier disruptions, weather events, or incorrect shipping addresses provided at checkout.

  • Lost or Stolen Packages: If your tracking information states that your package was delivered but you have not received it, please contact the shipping carrier directly to open a claim before reaching out to our support team.

  • Incorrect Address: Please ensure your shipping address is accurate during checkout. If a package is returned to us due to an incorrect address, the customer will be responsible for additional re-shipping fees.

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5. International Shipping

 

For international events (e.g., European Tournament 2027), special tournament kits and credentials will be distributed in person prior to departure or upon arrival at the tour destination. For general online store purchases, we currently ship primarily within the United States unless otherwise specified during checkout.

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6. Contact Us

 

If you have any questions regarding gear distribution, shipping statuses, or pick-up locations, please reach out to our team:

Conscious Athlete Academy

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